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FAQ

How can we help you

  • 01. What is a Rollover or Swap?

    A rollover (or swap) is an interest-rate adjustment to trading positions that reflects the cost of borrowing or lending one currency. It can either be a debit or credit to the account, depending upon which trade you are involved in. It is a part of professionally trading foreign currency markets.

  • 02. What can I do to fund my account?

    You can use either your Credit or Debit card or a Bank Transfer.

  • 03. Which documents are needed to open a new live account?

    You will need to have a copy of the following documents: Your passport A copy of a utility bill that is less than three months old / A copy of a bank statements less than three months old We cannot accept credit card or mobile phone bills to prove your address.

  • 01. How much time does it take for you to open an account?

    After we receive your online application and verify your identity and suitability for margin trading details, your account will be funded within minutes.

  • 02. Can I trade over the phone?

    If our system goes down, it's possible to close trades over the phone. You cannot open new trades as it is impossible to replicate the efficiency and speed of the online trading platform.