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Deposit And Withdrawal

Withdrawal / Refund and Policies

To withdraw money from your account, sign in and follow the instructions. For Withdrawal processing, you must upload/submit the following documents:



Documents 1 through 3 are only required once

Photo ID (Identity Card or National ID) This document can be used to prove your residential address, and these documents must be your residential address, not a Private Bag or PO Box number.

Examples of these documents are

  • 1.Utility bill
  • 2.Bank statements
  • 3.Rental agreement
  • 4.Rates invoice (municipality)
  • 5.Mortgage
  • 6.Phone account
  • 7.Insurance Policy Document
  • 8.Gas or electricity bill
  • 9.Credit card (Deposit process)

Process